Property management includes people management. For multi-residential buildings, people skills are arguably as important as logistics and administrative skills. Day-to-day liaisons between residents, owner’s corporation members and tradespeople are part and parcel of keeping a building running smoothly. BuildingLink tutorials are designed to help management teams access exactly what’s needed quickly from anywhere.
When it comes to these human interactions, being able to complete essential tasks and fulfil specific requests quickly is essential for keeping people happy. The great communication skills of building, strata and property managers need to be backed up by efficient responses. Yet, the less often we repeat tasks, the more likely we are to forget how to do them.
Managing team members’ access permissions, assigning and renewing residents’ passwords and reporting on maintenance requests are a few tasks that are less frequent in the day-to-day of strata, building and property managers. We’ve created BuildingLink tutorials to address less common tasks associated with the people management aspects of building management.
These short videos prompt users’ memories to remind them how to do things so less time is spent re-learning less-used functions.
BuildingLink tutorials for managing team permissions
Thankfully, welcoming new team members or saying goodbye to colleagues isn’t an everyday occurrence. However, when it does happen, new login details need to be prepared, old permissions revoked and new permissions put in place. It’s simple to forget how to complete these small management tasks.
This managing employees tutorial covers all of the essential steps associated with changing management teams. From deactivating departing team member’s permissions to setting up new colleagues logins and permissions, you’ll find everything you need to keep your team happy in this four-minute clip.
Resident password tutorials
It’s frustrating when it happens, but we all forget details sometimes, including passwords for programs and apps we use every day. When we’re locked out of the systems we need, getting new passwords and access permissions reset needs to be fast and secure.
To smooth the path for residents and reduce their frustration, this management site tutorial shows exactly how to reset and issue new passwords quickly and securely. Whether emailing new login details or handing them over in person, our BuildingLink tutorials make sure management staff have all the information they need to keep residents smiling.
Maintenance reports for excel
Whether needing to report regularly or create custom reports for owner’s corporation and strata management meetings, exporting data to excel is one of the simplest ways to illustrate key metrics. In less than two minutes, this management site tutorial reminds management staff how to export maintenance requests directly to excel sheets for recurring reports.
Not all of BuildingLink’s central functions are needed daily. When we don’t have the chance to practice tasks and processes, it’s easy to forget how to do them. BuildingLink’s tutorials have been created and designed to be quick helpful snippets that put you back on track quickly. Don’t let a lack of practice throw your day off track, check out our library of management site tutorials to refresh your memory on the less-used functions and processes.