About Us
About Us
About Us
About Us
For more than 20 years, we’ve been providing essential, secure and reliable Building, Property and Resident Management Software solutions for Property Developers, Strata Managers, Building Managers, Build to Rent Australian owners, and Residents, to keep their communities safe and running efficiently.
Our experience far outstrips competitors. We’re guided by our drive to continue delivering solutions that solve everyday problems simply and securely.
For more than 20 years, we’ve been providing essential, secure and reliable Building, Property and Resident Management Software solutions for Property Developers, Strata Managers, Building Managers, Build to Rent Australian owners, and Residents, to keep their communities safe and running efficiently. Our experience far outstrips competitors. We’re guided by our drive to continue delivering solutions that solve everyday problems simply and securely.About Us
For more than 20 years, we’ve been providing essential, secure and reliable Building, Property and Resident Management Software solutions for Property Developers, Strata Managers, Building Managers, Build to Rent Australian owners, and Residents, to keep their communities safe and running efficiently. Our experience far outstrips competitors. We’re guided by our drive to continue delivering solutions that solve everyday problems simply and securely.About Us
Essential
From communication without contact through to integrating systems for streamlined work processes, we’ve continued to develop our property development management software solutions to make community administration a breeze. Maintenance tracking, calendar management, facilities bookings and community-wide communication are all delivered from a single, easy to use portal.
We believe the best solutions bring people together, save time, and make life easier.
The communities we serve are at the heart of all we do and great customer service is in our DNA.
We listen and make it our goal to make running your community straightforward. Our Australian-based customer service team instinctively understands the environment and challenges you and your communities face.
We speak your language and make it simple to communicate with everyone in your community.
Over 15 languages are supported by our Australian facilities management software - from Arabic to Vietnamese - making communication for multi-language buildings a simple matter of choosing the translations that support your residents’ needs. The integration of Google Translate handles less common languages, so no-one is ever left out of important conversations.
Secure
We were the first to bring streamlined building management software to residential communities and multi-purpose buildings. In that time we’ve never had a security breach.
We understand that information is one of your most valuable assets - that’s why the cloud system we use is supported by several privately-owned and distributed servers.
Security and reliability are naturally built into each element of our property development management software.
Reliable
Our state-of-the-art property development software and hardware keep residents informed, assets secure and communities connected. Whether working through natural disasters, a global pandemic, staying afloat through a financial crisis, or simply working through everyday hurdles, our essential service ensures your most valuable assets - time, information and relationships - are supported without fail.
We deliver essential, secure and reliable solutions with you at the centre.
Staff
Staff
Staff
BuildingLink Australia CEO for APAC and MEA
Niall has worked in nearly all aspects of property development for most of his working career. From site feasibility to post settlement management, Niall brings a wealth of knowledge to the BuildingLink Australia team. Shortly after this, Niall turned this vision into a reality and has never looked back! He plans to continue using technology in an innovative and strategic way to drive change across all layers of the property development and management sector. When Niall’s not at the helm of BuildingLink, you’ll find him daydreaming about the next improvements BuildingLink can bring to clients and the wider industry, spending time with his family, playing sport or cremating meat on the barbie!
Chief Operations Officer (COO), Senior Management and Founders Team
Coming from a Body Corporate/Strata Management background, Nikki saw the need for software that could support the transparent and competent management of buildings and the communities that use them. Nikki’s prior industry experience has proven invaluable to the business and the day-to-day dealings with clients. She understands the highs and lows of running buildings because she’s been there! Her vision for BuildingLink’s future is one where they continue to lead the industry with their cutting edge technology, making the lives of Strata managers and their communities easier. When she’s not helping the industry evolve for the future of building management, you’ll find Nikki cooking up a storm to some tunes in the kitchen, spending quality time with the people she loves, or curled up with a book somewhere quiet.
BuildingLink Australia CEO for APAC and MEA
Niall has worked in nearly all aspects of property development for most of his working career. From site feasibility to post settlement management, Niall brings a wealth of knowledge to the BuildingLink Australia team. Shortly after this, Niall turned this vision into a reality and has never looked back! He plans to continue using technology in an innovative and strategic way to drive change across all layers of the property development and management sector. When Niall’s not at the helm of BuildingLink, you’ll find him daydreaming about the next improvements BuildingLink can bring to clients and the wider industry, spending time with his family, playing sport or cremating meat on the barbie!
Chief Operations Officer (COO), Senior Management and Founders Team
Coming from a Body Corporate/Strata Management background, Nikki saw the need for software that could support the transparent and competent management of buildings and the communities that use them. Nikki’s prior industry experience has proven invaluable to the business and the day-to-day dealings with clients. She understands the highs and lows of running buildings because she’s been there! Her vision for Building Link’s future is one where they continue to lead the industry with their cutting edge technology, making the lives of Strata managers and their communities easier. When she’s not helping the industry evolve for the future of building management, you’ll find Nikki cooking up a storm to some tunes in the kitchen, spending quality time with the people she loves, or curled up with a book somewhere quiet.
Niall Marshall
BuildingLink Australia CEO for APAC and MEA
Niall has worked in nearly all aspects of property development for most of his working career. From site feasibility to post settlement management, Niall brings a wealth of knowledge to the BuildingLink Australia team. Shortly after this, Niall turned this vision into a reality and has never looked back! He plans to continue using technology in an innovative and strategic way to drive change across all layers of the property development and management sector. When Niall’s not at the helm of BuildingLink, you’ll find him daydreaming about the next improvements BuildingLink can bring to clients and the wider industry, spending time with his family, playing sport or cremating meat on the barbie!
Nikki Marshall
Chief Operations Officer (COO), Senior Management and Founders Team
Coming from a Body Corporate/Strata Management background, Nikki saw the need for software that could support the transparent and competent management of buildings and the communities that use them. Nikki’s prior industry experience has proven invaluable to the business and the day-to-day dealings with clients. She understands the highs and lows of running buildings because she’s been there! Her vision for BuildingLink’s future is one where they continue to lead the industry with their cutting edge technology, making the lives of Strata managers and their communities easier. When she’s not helping the industry evolve for the future of building management, you’ll find Nikki cooking up a storm to some tunes in the kitchen, spending quality time with the people she loves, or curled up with a book somewhere quiet.
BuildingLink Australia VP for APAC Business Development
Joe joined BuildingLink’s senior management team directly after completing his Bachelor of Business, Management and International Business at Queensland University in 2012. Helping move the industry towards the billion dollar growth expected over the next decade, is one of the things that excites him most about BuildingLink’s service. Further development of BuildingLink’s technology to continue enhancing the management of buildings, along with future-proofing cities across the APAC region, are just some of the ideas Joe has for the future. When he’s not supporting BuildingLink’s clients, you’ll find Joe supporting his favourite Rugby team, the Canberra Raiders, and hoping for a repeat of their Grand Final win in 1994.
Customer Success Manager
In 2018, Leah brought her Bachelor’s Degree in Business Management and floristry skills to the BuildingLink fold. When she’s not busy in the background making sure things run smoothly and easily for clients, you’ll find Leah curled up with a great novel, heading off to new places for an adventure, or working on a new craft project.
BuildingLink Australia VP for APAC Business Development
Joe joined BuildingLink’s senior management team directly after completing his Bachelor of Business, Management and International Business at Queensland University in 2012. Helping move the industry towards the billion dollar growth expected over the next decade, is one of the things that excites him most about BuildingLink’s service. Further development of BuildingLink’s technology to continue enhancing the management of buildings, along with future-proofing cities across the APAC region, are just some of the ideas Joe has for the future. When he’s not supporting BuildingLink’s clients, you’ll find Joe supporting his favourite Rugby team, the Canberra Raiders, and hoping for a repeat of their Grand Final win in 1994.
Joe Marshall
BuildingLink Australia VP for APAC Business Development
Joe joined BuildingLink’s senior management team directly after completing his Bachelor of Business, Management and International Business at Queensland University in 2012. Helping move the industry towards the billion dollar growth expected over the next decade, is one of the things that excites him most about BuildingLink’s service. Further development of BuildingLink’s technology to continue enhancing the management of buildings, along with future-proofing cities across the APAC region, are just some of the ideas Joe has for the future. When he’s not supporting Building Link’s clients, you’ll find Joe supporting his favourite Rugby team, the Canberra Raiders, and hoping for a repeat of their Grand Final win in 1994.
Customer Success Manager
In 2018, Leah brought her Bachelor’s Degree in Business Management and floristry skills to the BuildingLink fold. When she’s not busy in the background making sure things run smoothly and easily for clients, you’ll find Leah curled up with a great novel, heading off to new places for an adventure, or working on a new craft project.
Leah Piron
Customer Success Manager
In 2018, Leah brought her Bachelor’s Degree in Business Management and floristry skills to the BuildingLink fold. When she’s not busy in the background making sure things run smoothly and easily for clients, you’ll find Leah curled up with a great novel, heading off to new places for an adventure, or working on a new craft project.
Sales Administrator
Donna joined the BuildingLink Sales Team in mid-2022, bringing with her bags of enthusiasm and curiosity about how software can be used to benefit community living spaces. When Donna’s not helping the team with sales administration and onboarding new clients, you’ll find her improving her core strength with a pilates session or just having a laugh ‘round a beach BBQ with her friends.
Sales Administrator
Donna joined the BuildingLink Sales Team in mid-2022, bringing with her bags of enthusiasm and curiosity about how software can be used to benefit community living spaces. When Donna’s not helping the team with sales administration and onboarding new clients, you’ll find her improving her core strength with a pilates session or just having a laugh ‘round a beach BBQ with her friends.
Donna Hale
Sales Administrator
Donna joined the BuildingLink Sales Team in mid-2022, bringing with her bags of enthusiasm and curiosity about how software can be used to benefit community living spaces. When Donna’s not helping the team with sales administration and onboarding new clients, you’ll find her improving her core strength with a pilates session or just having a laugh ‘round a beach BBQ with her friends.
Accounts
Kirsty joined the BuildingLink Accounts team in 2019. She loves working with a friendly team and helping BuildingLink’s founders and clients with any and all queries about their accounts; keeping processes as smooth and as simple as possible. She enjoys walking her two dogs at the beach, getting outside when the weather is fine, and playing golf with her husband in her spare time. If the sun’s not shining she’ll be tucked away somewhere comfy, reading about some of the most successful entrepreneurs the world has known.
Accounts
Kirsty joined the BuildingLink Accounts team in 2019. She loves working with a friendly team and helping BuildingLink’s founders and clients with any and all queries about their accounts; keeping processes as smooth and as simple as possible. She enjoys walking her two dogs at the beach, getting outside when the weather is fine, and playing golf with her husband in her spare time. If the sun’s not shining she’ll be tucked away somewhere comfy, reading about some of the most successful entrepreneurs the world has known.
Kirsty Carberry
Accounts
Kirsty joined the BuildingLink Accounts team in 2019. She loves working with a friendly team and helping BuildingLink’s founders and clients with any and all queries about their accounts; keeping processes as smooth and as simple as possible. She enjoys walking her two dogs at the beach, getting outside when the weather is fine, and playing golf with her husband in her spare time. If the sun’s not shining she’ll be tucked away somewhere comfy, reading about some of the most successful entrepreneurs the world has known.
Training & Customer Service Manager
Louise joined the BuildingLink Customer Service and Training team in 2018. She gained a Bachelor of Education and is now working through her PhD for a doctorate in education. Louise gets a kick out of finding agreeable solutions to client’s problems and always answers calls with a smile! When she’s not working to delight our clients, you’ll find her cross-stitching, embroidering, quilting or enjoying time with her friends and family.
Training & Customer Service Manager
Louise joined the BuildingLink Customer Service and Training team in 2018. She gained a Bachelor of Education and is now working through her PhD for a doctorate in education. Louise gets a kick out of finding agreeable solutions to client’s problems and always answers calls with a smile! When she’s not working to delight our clients, you’ll find her cross-stitching, embroidering, quilting or enjoying time with her friends and family.
Louise Roetman
Training & Customer Service Manager
Louise joined the BuildingLink Customer Service and Training team in 2018. She gained a Bachelor of Education and is now working through her PhD for a doctorate in education. Louise gets a kick out of finding agreeable solutions to client’s problems and always answers calls with a smile! When she’s not working to delight our clients, you’ll find her cross-stitching, embroidering, quilting or enjoying time with her friends and family.
Customer Service and Training Consultant
Bel Martin became part of the Customer Service and Training Team in June 2023. Bel adds her knowledge and love of supporting customers to our team and brings a new perspective to training clients on our software. When Bel’s not happily helping our clients, you’ll find her riding waves off the coast of northern NSW and Queensland. If the waves aren’t welcoming, Bel grabs her camera and plans to record views of the places she visits to over the coming years.
Customer Service and Training Consultant
Bel Martin became part of the Customer Service and Training Team in June 2023. Bel adds her knowledge and love of supporting customers to our team and brings a new perspective to training clients on our software. When Bel’s not happily helping our clients, you’ll find her riding waves off the coast of northern NSW and Queensland. If the waves aren’t welcoming, Bel grabs her camera and plans to record views of the places she visits to over the coming years.
Bel Martin
Customer Service and Training Consultant
Bel Martin became part of the Customer Service and Training Team in June 2023. Bel adds her knowledge and love of supporting customers to our team and brings a new perspective to training clients on our software. When Bel’s not happily helping our clients, you’ll find her riding waves off the coast of northern NSW and Queensland. If the waves aren’t welcoming, Bel grabs her camera and plans to record views of the places she visits to over the coming years.
Marketing Manager and Web Administrator
Yuta joined our team in early 2020, bringing his marketing qualifications gained at Keio University, Japan and experience with some high-profile luxury retail brands. The chance to work with a market leader and be at the forefront of technology for the property sector drew Yuta to our team. He finds great satisfaction in developing benefits, efficiencies and improving our solution and value for our clients. He strongly believes that BuildingLink’s software is an essential and useful tool for anyone involved in community living. When Yuta isn’t helping to build the BuildingLink brand, you’ll find him taking shots of natural landscapes with his new camera, catching waves along the coast with or without a surfboard, or chatting with friends and family in Japan and planning for his next trip home.
Marketing Manager and Web Administrator
Yuta joined our team in early 2020, bringing his marketing qualifications gained at Keio University, Japan and experience with some high-profile luxury retail brands. The chance to work with a market leader and be at the forefront of technology for the property sector drew Yuta to our team. He finds great satisfaction in developing benefits, efficiencies and improving our solution and value for our clients. He strongly believes that BuildingLink’s software is an essential and useful tool for anyone involved in community living. When Yuta isn’t helping to build the BuildingLink brand, you’ll find him taking shots of natural landscapes with his new camera, catching waves along the coast with or without a surfboard, or chatting with friends and family in Japan and planning for his next trip home.
Yuta Suzuki
Marketing Manager and Web Administrator
Yuta joined our team in early 2020, bringing his marketing qualifications gained at Keio University, Japan and experience with some high-profile luxury retail brands. The chance to work with a market leader and be at the forefront of technology for the property sector drew Yuta to our team. He finds great satisfaction in developing benefits, efficiencies and improving our solution and value for our clients. He strongly believes that BuildingLink’s software is an essential and useful tool for anyone involved in community living. When Yuta isn’t helping to build the BuildingLink brand, you’ll find him taking shots of natural landscapes with his new camera, catching waves along the coast with or without a surfboard, or chatting with friends and family in Japan and planning for his next trip home.
Request a Demo
Share a few details about your property and we’ll tailor a demo that shows how our Building, Property and Resident Management Software can make your life easier. It really is as simple as that - no payment or commitment needed.
Request a Demo
Share a few details about your property and we’ll tailor a demo that shows how our Building, Property and Resident Management Software can make your life easier. It really is as simple as that - no payment or commitment needed.
Request a Demo
Share a few details about your property and we’ll tailor a demo that shows how our Building, Property and Resident Management Software can make your life easier. It really is as simple as that - no payment or commitment needed.